Frequently Asked Questions

Shipping & Delivery

1. How long does shipping take?
Orders are processed within 2–3 business days. Domestic delivery (contiguous US) typically takes 10–15 business days after shipment. International orders take 15–18 business days. You’ll receive a tracking number via email once your order ships.

2. What are the shipping costs?
Shipping is calculated at checkout. We offer free standard shipping on orders $39.00 and above. Orders under $39.00 ship at a flat rate of $8.99.

3. Do you ship internationally?
Yes! We ship to 27 countries worldwide, including Australia, Canada, the UK, Germany, France, Japan, and more. The same free shipping threshold ($39+) applies to international orders.

Products

4. What types of car care products do you offer?
We carry a full range of automotive care essentials, including coating sprays, foam cleaners, rust removers, tire & trim renewal pastes, and headlamp restoration kits — everything you need for a professional-quality finish at home.

5. What car electronics and tech accessories do you sell?
Our electronics lineup includes 1080P dashcam systems, wireless magnetic power banks, 360° magnetic phone holders, and Bluetooth earbuds — all designed for seamless in-car use.

6. What car tools and accessories are available?
We offer practical tools like snow & ice scrapers (rated to -40°F), auto body dent repair suction cups, electric snow blowers, and heavy-duty nylon cable tie buckles.

7. Are your car coating sprays safe for all paint types?
Yes. Our coating sprays are formulated to be safe on standard automotive paint finishes. Always follow the product instructions and test on a small area first if you have a custom or specialty paint job.

8. Are your products compliant with US safety standards?
All products sold on amens.shop meet applicable US safety and regulatory standards. Our car electronics comply with FCC guidelines, and our chemical products comply with relevant EPA and CPSC regulations.

Orders & Returns

9. Can I cancel my order?
Yes — orders cancelled before shipment receive a 100% full refund within 24 hours of the request. Once an order has shipped, our standard return policy applies.

10. What is your return policy?
We accept returns within 1 year (365 days) of delivery. Items must be undamaged and in original condition. Defective or shipping-damaged items qualify for a full refund including shipping costs. See our Return & Exchange Policy for full details.

11. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay.

Support

12. How do I contact customer support?
Email us at TelvyBuss.o373@gmail.com. We respond to all inquiries within 1–2 business days.