Return & Exchange Policy
We want you to be completely satisfied. Due to the nature of these products (hygiene, flammable liquids), please review this policy carefully.
Return Window & Condition
You have 30 days from delivery to initiate a return. Items must be in new, unused condition, in their original, undamaged packaging with all tags and parts intact.
Non-Returnable Items & Conditions
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Used items: Decorative items that have been displayed or show wear; wall stickers that have been applied; aromatherapy products that have been opened or used.
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Hygiene items: Aromatherapy oils, diffusers, and candles for sanitary/safety reasons.
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Final sale items: Marked "Clearance," "As-Is," or "Final Sale."
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Missing/damaged packaging: Items must be returned with original packaging intact.
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Items damaged due to customer misuse or accidents.
Return Process
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Contact us for a Return Authorization (RMA) number within 30 days. Returns without RMA will not be accepted.
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Pack items securely in original packaging.
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Customer pays return shipping. For aromatherapy liquids, follow hazmat shipping guidelines.
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A 15% restocking fee may apply.
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Refund issued within 10 business days after inspection. Original shipping fees non-refundable.
Damaged or Defective Items
Contact us within 48 hours with clear photos. For aromatherapy, do not use if damaged. We'll arrange a replacement or refund.